Bonphul Air Products Pvt. Ltd. (“Bonphul”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry or lead form, request information about our products or services, or interact with our advertisements.
By using our website or voluntarily providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, submit a website or advertising lead form, request a quotation, enquire about our products, request a demonstration, or communicate with our team.
- Name
- Phone number
- Email address
- City, state, or general location
- Company or organisation name
- Product or service interests
- Business or distributor-related requirements
- Any additional information you choose to provide in your enquiry
We may also automatically collect certain technical and browsing information when you visit our website. This may include your IP address, browser type, device type, operating system, pages visited, time spent on the website, referring source, and general website activity. This information helps us understand how visitors use our website and how we can improve their experience.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
- Responding to enquiries, questions, and requests
- Providing information about our products and services
- Following up on website and advertising leads
- Providing quotations or arranging product demonstrations
- Understanding your product or business requirements
- Improving our website, services, and customer experience
- Measuring and improving the performance of advertising campaigns
- Sending relevant product, business, or promotional communications
- Maintaining appropriate business records
- Complying with applicable legal or regulatory requirements
If you submit an enquiry regarding a particular product or service, our team may contact you using the phone number or email address you provided to discuss your requirement. You may opt out of promotional communications at any time.
3. Cookies & Advertising Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, measure marketing performance, and improve our advertising.
- Google Analytics — to help us understand website traffic, visitor behaviour, and how users interact with different pages.
- Google Ads — to measure advertising performance, understand conversions, and improve our advertising campaigns.
- Meta Pixel — to measure the effectiveness of Facebook and Instagram advertisements and help us understand actions taken after users interact with our ads.
- Essential cookies — to support certain website functions.
You can control, block, or delete cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
4. Lead Forms & Enquiries
Bonphul may collect enquiries through our website as well as through advertising platforms such as Google, Facebook, Instagram, or other digital platforms. When you voluntarily submit a lead form, the information you provide may be used by Bonphul to contact you regarding the product, service, quotation, demonstration, distributor opportunity, or business requirement you expressed interest in.
Information submitted through a third-party platform may also be processed by that platform according to its own privacy policy.
5. Sharing of Information
We do not sell your personal information to third parties. We may share limited information with trusted service providers who assist us with website hosting, analytics, advertising, communications, technology, or other business operations.
Where necessary to fulfil or respond to your enquiry, relevant information may also be shared with an authorised distributor, dealer, service provider, or business partner. We may also disclose information when required by applicable law, regulation, legal process, or a lawful request from an authorised government or regulatory authority.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. This may include the time required to respond to and follow up on enquiries, maintain an ongoing customer or business relationship, provide requested products or services, maintain appropriate business records, or meet legal, accounting, or regulatory requirements.
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable requirements.
7. Data Security
We take reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information over the internet is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.
8. Your Rights & Choices
You may contact us regarding the personal information you have provided to Bonphul. Depending on the circumstances and applicable requirements, you may request:
- Access to personal information we hold about you
- Correction or updating of inaccurate information
- Deletion of your personal information, where applicable
- Withdrawal from promotional or marketing communications
You may also manage or disable cookies through your browser settings. If you no longer wish to receive promotional communications from us, you can contact us using the details provided below.
9. Third-Party Websites & Services
Our website may contain links to or integrate services provided by third parties, including advertising, analytics, social media, and other technology platforms. These third parties may collect or process information according to their own privacy policies and terms.
Bonphul is not responsible for the privacy practices, security, or content of external websites or services. We encourage users to review the privacy policies of third-party services they interact with.
10. Children's Privacy
Our website, products, and business enquiry services are not directed at children under 18. We do not knowingly collect personal information from children through our website or business enquiry forms.
If we become aware that such information has been collected unintentionally, we may take reasonable steps to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, business practices, or applicable requirements.
Any updated version will be published on this page, and the “Last Updated” date will be revised accordingly. We encourage visitors to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, how we handle your information, or would like to make a privacy-related request, please contact:
Company
Bonphul Air Products Pvt. Ltd.
Location
Noida, Uttar Pradesh, India
Website
